Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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How Gas Appliances Can Save You $$ and Help the Environment

For the last five years, the cost of natural gas has been at an all-time low. In addition, the cost is projected to remain steady for the next several years, which means savings for those who own natural gas appliances.

By choosing all natural gas appliances in your home, you can save more than $956 annually on your utility bill. How can that happen? Here is one example:

Water heating is the fourth largest energy expense in your home. While an electric water heater can cost $473 a year, a gas water heater only costs you $138 a year.  Natural gas water heaters have faster recovery time- two times as much as electric and that helps with lowering operating costs. Also, if you set your temperature on your water heater to 120 degrees Fahrenheit, you can reduce your energy costs approximately 3 to 5 percent.

Besides the cost savings in gas appliances, you also reduce the carbon dioxide (CO2) emissions on each appliance. More than 90 percent of the energy produced as natural gas is delivered to your home compared to just 27 percent for electric power. As a result, CO2 is greatly reduced; up to a 75-percent decrease when using gas appliances. This is what makes natural gas the cleanest of all fossil fuels.

Choose natural gas when replacing old appliances or building a new home.  You save money, and retain market value of your home. Your choice will help the environment and future generations.

For more information on different appliance savings, contact our Residential Marketing Department at 402.504.7981.