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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE Governor Proclamation Recognizes Importance of Drinking Water and Nebraska Utilities
While Drinking Water Week has officially passed, the importance of providing and having access to safe, reliable drinking water remains top of mind across Nebraska. Earlier this week at the State Capitol, Governor Jim Pillen formally recognized Drinking Water Week (May 3-9, 2026) through a statewide proclamation, highlighting the critical role of water in supporting public health, economic growth and maintaining our quality of life.
Representing the District during the proclamation ceremony was Emily Hovda Walton, director of Program Management, who joined water professionals from across the state. “This recognition is so important because of the essential work the people of M.U.D. and so many other utilities are doing every day to provide safe drinking water for our customer-owners,” she said.
The District extends its appreciation and thanks to all of our team members whose expertise and dedication contribute to keeping this valuable resource on tap. From treatment plants and daily testing to engineering and installing new infrastructure that expands our distribution system, the work of M.U.D. makes a lasting impact.
Pictured, from left:
- Jesse Bradley – Nebraska Department of Water, Energy and Environment (DWEE) Director
- Amy Peters – NE Public Health Environmental Lab
- Tara Wulfekoetter – NE Public Health Environmental Lab
- Dennis Scott – Department of Health and Human Services Public Health
- Laura Johnson – DWEE
- Mary Poe – DWEE, American Water Works Association (AWWA)
- Brian Gongol – DJ Gongol & Associates Inc., AWWA
- Nebraska Governor Jim Pillen
- Joe Roberts – HDR, AWWA
- Emily Hovda Walton – Metropolitan Utilities District, AWWA
- Jessica Johnson – DWEE, AWWA
- John Keith – City of Lincoln Transportation and Utilities, AWWA
- Ryan Hurst – City of Wahoo, AWWA