WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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09.01.23

September News & Updates

Natural Gas Safety Information If you smell gas, leave fast! Leave the area and then call us at 402.554.7777 or 911. There is no charge. What to do if you suspect a leak: DO NOT ASSUME SOMEONE ELSE WILL REPORT THE CONDITION. Why natural gas smells like rotten eggs Natural gas has no odor and...

Bill Inserts

Carbon Monoxide

Natural Gas

Utilities

08.28.23

Check the Status of Your State Energy Assistance Pledge

Uncategorized

08.21.23

Customers Urged to Continue Voluntary Outdoor Water Restrictions

Uncategorized

08.16.23

M.U.D. Thanks Customers for Limiting Outdoor Water Use; Extends Voluntary Restrictions Until Further Notice

Uncategorized

08.03.23

August News & Updates

Come Work With Us! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information technology and more. View current openings at mudomaha.com/careers. Energy Efficiency Program Helps Low-Income Customers. Through a new collaboration with Habitat for Humanity, we are...

Bill Inserts

M.U.D. Updates

Natural Gas

Utilities

08.03.23

Partnering to Demonstrate Sustainability and Water Conservation

For 20 years Metropolitan Utilities District (M.U.D.) has partnered with the University of Nebraska-Lincoln (UNL) Extension Office on a sustainability garden at Village Pointe Shopping Center. M.U.D. currently provides most of the supplies and materials for the garden, which features low water-use plants. John Fech, UNL extension educator, and his band of Master Gardeners, including...

Bill Inserts

Outdoor Living

08.03.23

Know What’s Below – Dig Safely with 811

Celebrating Safety on August 11 Did you know more than half of reported natural gas incidents are caused by people who dig before utility lines are marked? On August 11, the utility industry celebrates National 811 Day, designed to promote safe digging. Every day, M.U.D. employees locate underground gas and water services to ensure any...

Bill Inserts

Natural Gas

Utilities

Water

08.03.23

Energy Efficiency Program Helps Low-Income Customers

Safety and efficiency are top of mind at M.U.D., and that focus extends to our customers’ homes. Through a new collaboration with Habitat for Humanity of Omaha and the Omaha Public Power District, we are providing education and funds to help our low-income customers make their homes safer and more efficient. Our Energy Efficiency Assistance...

Bill Inserts

M.U.D. Updates

Natural Gas

Utilities

Water

07.28.23

M.U.D. Voluntary Outdoor Water Restrictions Extended Three Weeks, Requests No Watering on Mondays

Omaha, Neb.— Metropolitan Utilities District is urging its water customers to continue limiting outdoor water use through Monday, August 21. Repairs needed on a water main have reduced capacity at one of its water production facilities and, due to the complexity of the repairs and the extreme temperatures, outdoor water restrictions are being extended. M.U.D....

M.U.D. Updates

Water