WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.

05.03.23

M.U.D. Releases Annual Water Quality Report; Continues to Provide Safe, High-quality Water

Bill Inserts

M.U.D. Updates

Utilities

Water

04.20.23

Metropolitan Utilities District (M.U.D.) Statement on Water Quality and Safety

Uncategorized

04.20.23

Spring Auction Includes Furniture, Equipment

Uncategorized

04.14.23

Metropolitan Utilities District receives $10 million federal grant for natural gas infrastructure improvements

M.U.D. Updates

Natural Gas

Uncategorized

Utilities

Water

04.07.23

Practice Safe Digging – It’s the Law

April is National Safe Digging Month, however it’s important to practice safe digging year round. Nebraska811 is a statewide one-call notification center set up under Nebraska Statute 76-2321 in 1994. The law is designed to protect underground utilities and the well-being of people. The law requires that all utilities become a member of Nebraska 811....

Bill Inserts

Utilities

04.07.23

Need Help Paying Your Bill?

For 40 years, our customers have been helping each other by supporting the District’s utility assistance program, the Home Fund. Through bill round-up, recurring monthly pledges and other donations, our customer-funded program has provided assistance to more than 37,000 households. Unfortunately for many, the need for help continues to grow. If you find yourself struggling...

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Utilities

04.07.23

Downtown Branch Closing June 30

After much consideration, the decision has been made to cease operations at our branch office, located at 444 S. 16th Street, effective June 30, 2023. This decision was not made lightly, and we remain committed to serving our customers. We have partnered with several community businesses to accept in-person payments. A complete list of locations...

Bill Inserts

M.U.D. Updates

04.07.23

Infrastructure Replacement 2022 Annual Report

Work to replace and update critical infrastructure continued to progress throughout 2022. District and contracted crews replaced 18.2 miles of gas mains and 15.9 miles of water mains. Condition assessment on an additional 2.1 miles of water main was completed, which allows the District to plan repairs based on pipe deterioration data to mitigate the...

Bill Inserts

Natural Gas

Water

02.23.23

Spring Planning: Odd/Even Watering Helps Reduce System Load

Although the District has adequate water supplies, we do see very high demands and some pressure loss in our system in the early morning hours when customers irrigate their lawns. You can help reduce demands and maintain more optimum pressures in the system by scheduling your watering based on your address. We recommend: Also, here...

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