Customers who receive State of Nebraska Energy Assistance Funds may now call the Energy Pledge Hotline at 402-504-7100 to check on the status of an energy pledge.
- Current Customers
- New Customers
- Your Water
- Your Natural Gas
- Your M.U.D.
24 hours a day / 7 days a week
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.Learn More
24 horas del día / 7 días de la semana (24/7)
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.Aprende Más
HomeServe USA, an independent provider of home repair service solutions, is offering M.U.D. residential customers an optional coverage plan to help protect your exterior water service line at a preferred price. *Price is subject to change.
To learn more, watch the introductory and “What’s Yours? What’s Ours?” videos below.
Click the button below to learn more about an offer for M.U.D homeowners.
Members who wish to sign up for this optional home repair service plan will work directly with HomeServe. For more information, click below.
As a water customer of M.U.D., you will receive mailed communication from M.U.D. and HomeServe USA. You may receive educational letters and enrollment information.
Once a customer enrolls in the water service line product, you may receive mailings from HomeServe for other products not co-branded with our logo. M.U.D. is not affiliated with these other promotions. Please contact HomeServe for questions or to opt out of future mailings.
Purchasing a plan is completely optional, and we encourage homeowners to research the program’s benefits before enrolling. Please consider your situation, including the age of the home, the age and material of the water service lines, and your ability to pay for the service.
To learn more about HomeServe or to enroll for a coverage plan, visit the HomeServe website or call 1-833-805-6754.
No customer information was released. Zip codes identifying District boundaries were provided. HomeServe obtained the mailing list from an outside vendor.
Over the years, some third party companies have been using variations of the M.U.D. name to sign up customers. This has caused confusion and we receive several inquiries annually from customers asking if we have an affiliation with those third parties. Because of these inquiries, we felt it was important to communicate to customers in advance of future mailings from HomeServe to clarify the relationship.