Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
For more information about gas safety, visit our natural gas safety page. What is natural gas and its hazards? Natural gas is an economical, safe, colorless and odorless fuel. For easy detection, we add a chemical to give gas a distinctive odor like skunk, rotten eggs or sulfur. Natural gas is not poisonous, however it...
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Metropolitan Utilities District has reached its 2026 lead service line replacement goal five months ahead of schedule. The milestone marks significant progress in reducing potential sources of lead exposure and protecting public health throughout the community. Lead can be especially harmful to young children, affecting brain development and learning ability. As of July 31, M.U.D....
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M.U.D. Updates
Metropolitan Utilities District, in coordination with local emergency response partners, will conduct a training exercise at the Florence Water Treatment Plant on Thursday, September 3, from 9 a.m. to 12 p.m. The drill will simulate a hazardous materials response. Members of the public may notice emergency vehicles, first responders and hazmat teams at the facility during the exercise period. This...
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M.U.D. Updates
Beginning today, John J. Pershing Drive is closed between Dick Collins Rd. and Craig Ave. as part of planned infrastructure improvements at the Florence Water Treatment Plant. During preparation work, safety concerns were identified, and the closure was implemented earlier than anticipated. Drivers who typically use Pershing Drive, including those traveling to and from Eppley...
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M.U.D. Updates
When Tyler Jones and Andrew Tselentis sat down for lunch in their crew truck August 4, they expected it to be a routine break in the workday. Seconds later that all changed. Stepping up when seconds mattered The two M.U.D. summer employees were parked near a regulator station just south of 108th and Center when...
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M.U.D. Updates
Work With Us. Our dedicated employees work every day to deliver life-essential services to our community. If you want to be part of something bigger, join our team! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information...
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M.U.D.’s new outage and emergency notification system gives residential customer-owners real-time information about urgent situations in their neighborhood and now you can choose which method will reach you fastest. How M.U.D.’s Alert System Works Alerts fall into two categories: outages and emergencies. By default, both types of messages are sent via text to the cellphone...
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M.U.D. Updates
New Facility Strengthens Service, Resiliency. The District’s newest facility – Construction Center II (CC2) – officially opened June 11. Located near Highway 133 and State Street, the facility is a major investment in reliability, resiliency and long-term performance of the life-essential natural gas and water services we provide to our customer-owners every day. Read more...
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M.U.D. Updates
Natural Gas
Metropolitan Utilities District is proud to announce the opening of Construction Center II (CC2), located at 10402 Potter Street near Highway 133 & State Street. The facility is a major investment in reliability, resiliency and long‑term performance of the life‑essential natural gas and water services we provide to our customer‑owners every day. This project, which broke ground in late 2023, required 1,600 truckloads of concrete, 155 miles of wiring, 5.8 miles of piping and the...
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