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As Omaha homeowners are recovering from the weekend storm that left thousands without power, Metropolitan Utilities District announces disconnections for non-payment will be suspended for two weeks, effective today through July 26. The health and safety of customers is a top priority for M.U.D.
Customers are still responsible for the gas and water they use, however M.U.D. will continue to work with customers on flexible payment options. Impacted customers can call Customer Service at 402-554-6666 or toll-free at 800-732-5864, or email customer_service@mudnebr.com for assistance.
If customers need help paying their utility bills, the first step is to contact the Nebraska Energy Assistance Program (LIHEAP) at 1-800-383-4278 or apply online with the Department of Health and Human Services program at ACCESSNebraska. For customers not eligible to receive assistance through ACCESSNebraska, help may be available through M.U.D.’s Home Fund. Visit mudomaha.com/HomeFund or call 402-554-6666 to speak with a representative.