Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
When Tyler Jones and Andrew Tselentis sat down for lunch in their crew truck August 4, they expected it to be a routine break in the workday. Seconds later that all changed. Stepping up when seconds mattered The two M.U.D. summer employees were parked near a regulator station just south of 108th and Center when...
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M.U.D. Updates
Work With Us. Our dedicated employees work every day to deliver life-essential services to our community. If you want to be part of something bigger, join our team! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety of disciplines from construction, engineering, customer service and engagement, accounting, information...
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Bill Inserts
Utilities
Water
M.U.D.’s new outage and emergency notification system gives residential customer-owners real-time information about urgent situations in their neighborhood and now you can choose which method will reach you fastest. How M.U.D.’s Alert System Works Alerts fall into two categories: outages and emergencies. By default, both types of messages are sent via text to the cellphone...
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M.U.D. Updates
New Facility Strengthens Service, Resiliency. The District’s newest facility – Construction Center II (CC2) – officially opened June 11. Located near Highway 133 and State Street, the facility is a major investment in reliability, resiliency and long-term performance of the life-essential natural gas and water services we provide to our customer-owners every day. Read more...
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M.U.D. Updates
Natural Gas
Metropolitan Utilities District is proud to announce the opening of Construction Center II (CC2), located at 10402 Potter Street near Highway 133 & State Street. The facility is a major investment in reliability, resiliency and long‑term performance of the life‑essential natural gas and water services we provide to our customer‑owners every day. This project, which broke ground in late 2023, required 1,600 truckloads of concrete, 155 miles of wiring, 5.8 miles of piping and the...
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M.U.D. Event
M.U.D. Updates
Utilities
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Requests for a hard copy of the report may be made by emailing customer_service@mudnebr.com or calling 402.554.6666. English and Spanish versions are available. El nuevo Informe de Calidad del Agua...
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M.U.D. Updates
Utilities
Water
While Drinking Water Week has officially passed, the importance of providing and having access to safe, reliable drinking water remains top of mind across Nebraska. Earlier this week at the State Capitol, Governor Jim Pillen formally recognized Drinking Water Week (May 3-9, 2026) through a statewide proclamation, highlighting the critical role of water in supporting...
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M.U.D. Event
M.U.D. Updates
Water
Starting June 1, M.U.D.’s new outage and emergency notification system will go live, informing you about urgent situations in your neighborhood. One of the best parts is that you don’t need to do anything to enroll. Residential customer-owners have been automatically signed up using the contact information already on file, so you’ll begin receiving timely alerts about events that impact your safety and daily life. Why we built this When a gas leak, water main...
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Bill Inserts
M.U.D. Updates
Natural Gas
Water
Metropolitan Utilities District is pleased to announce the release of its annual consumer confidence report on water quality, confirming that the metro Omaha area’s water continues to meet or exceed all state and federal standards for drinking water. “This report reflects the expertise and commitment our employees bring to their work every single day,” said...
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M.U.D. Updates
Water
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