Some customers recently reported receiving suspicious emails demanding payment and threatening utility shut-offs. One example involves an email claiming to be from Pacific Gas and Electric Company. Please note:
- Pacific Gas and Electric Company is based out of California;
- Hovering over the link (not clicking on it) provides the address to the website listed, which is not Pacific Gas and Electric’s web site (see sample below);
- Most companies would send you a link guiding you to check your information and would not send Account Number or Amount Due in an email;
- Call your utility company if you have any questions regarding your bill or have any doubts about an email. M.U.D.'s Customer Service number is 402.554.6666, or you can email customer_service@mudnebr.com.
Download the PDF file below to see a poster with more information about protecting yourself from email scams.