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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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10.12.26
M.U.D. Encourages Customers to Prepare for Safe Heating Season
As cooler temperatures approach, Metropolitan Utilities District encourages customer-owners to take a few simple steps to help ensure the safe and reliable use of natural gas throughout the heating season. Schedule Annual Heating System Maintenance M.U.D. recommends having furnaces, fireplaces, water heaters and other natural gas appliances inspected annually by a qualified heating professional. Regular...
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Carbon Monoxide
Cold Weather
Natural Gas
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Behind Every Turn of the Tap: M.U.D. Celebrates Water Operator Week
Most people expect clean, safe water every time they turn on the tap. At Metropolitan Utilities District, delivering that reliability takes a dedicated team working behind the scenes around the clock. During Water Operator Week in Nebraska, Oct. 5-9, M.U.D. recognizes the professionals who help make that service possible. Their knowledge, dedication, and commitment help...
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Utilities
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10.06.26
Why Public Natural Gas Matters to Our Community
This week, October 4-10, is Public Natural Gas Week. It’s a chance to recognize the value of public natural gas utilities, the employees who work in the industry and the communities they serve. At Metropolitan Utilities District, we’re proud to be part of that tradition. M.U.D. serves more than 244,000 natural gas customers across the Omaha metro area. We’re...
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M.U.D. Updates
Natural Gas
Utilities
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Cómo Restablecer el Servicio de Gas de Manera Segura después de una Inundación
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M.U.D. Updates
Natural Gas
Utilities
10.05.26
How to Restore Gas Service Safely After Flooding
If floodwater reaches any gas appliance in your home, it must be inspected and repaired or replaced before natural gas service can be restored. Follow these steps: Requesting service restoration After the necessary repairs have been completed, contact Metropolitan Utilities District (M.U.D.) at 402.554.6666 to request gas service restoration. Before restoring service, M.U.D. will verify...
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M.U.D. Event
Natural Gas
Utilities
10.05.26
M.U.D. Invites Proposals for Walnut Hill Redevelopment
The Metropolitan Utilities District (M.U.D.) has issued a Request for Proposals (RFP) seeking qualified developers interested in redeveloping a portion of the Walnut Hill site. The approximately eight-acre property at 40th and Hamilton Streets offers a significant redevelopment opportunity in Omaha’s Midtown area. The site provides access to major transportation corridors, established neighborhoods and nearby...
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M.U.D. Updates
10.02.26
October 2026 News & Updates
M.U.D. Achieves Lead Replacement Goal. The District reached its lead service line replacement goal for 2026, five months ahead of schedule. As of July 31, M.U.D. and its contractor partners completed 1,039 replacements this year. Crews are continuing to work through the fall and winter months and are on pace to complete more than 1,600...
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Bill Inserts
Carbon Monoxide
M.U.D. Updates
Utilities
10.01.26
Heat the Streets Run & Walk for Warmth Celebrates 20 years of Bringing Warmth to Families in Need
Omaha Public Power District and Metropolitan Utilities District are joining forces for the 20th annual Heat the Streets Run & Walk for Warmth, a community tradition that, for two decades, has brought people together to support local families facing utility hardship. Registration opens Oct. 1 for the annual fundraiser, which raises money to help local...
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M.U.D. Event
Utilities
09.16.26
M.U.D. Earns Governor’s Wellness Award
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M.U.D. Updates