WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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06.22.23

July News & Updates

Low Income Bill Assistance Available. Funds are available from the Nebraska Department of Health and Human Services to assist low-income households with their water utility costs. The Low-Income Household Water Assistance Program (LIHWAP) offers funding for qualified applicants through September 30. For more information or to learn about additional assistance options, visit mudomaha.com/utility-assistance. Asistencia financiera...

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05.03.23

M.U.D. Releases Annual Water Quality Report; Continues to Provide Safe, High-quality Water

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04.14.23

Metropolitan Utilities District receives $10 million federal grant for natural gas infrastructure improvements

M.U.D. Updates

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Water

04.07.23

Practice Safe Digging – It’s the Law

April is National Safe Digging Month, however it’s important to practice safe digging year round. Nebraska811 is a statewide one-call notification center set up under Nebraska Statute 76-2321 in 1994. The law is designed to protect underground utilities and the well-being of people. The law requires that all utilities become a member of Nebraska811. Utility...

Bill Inserts

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04.07.23

Need Help Paying Your Bill?

For 40 years, our customers have been helping each other by supporting the District’s utility assistance program, the Home Fund. Through bill round-up, recurring monthly pledges and other donations, our customer-funded program has provided assistance to more than 37,000 households. Unfortunately for many, the need for help continues to grow. If you find yourself struggling...

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02.14.23

Streetcar Funding Agreement Protects M.U.D. Customers

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12.07.22

Metropolitan Utilities District discusses streetcar utility relocations and potential impact on customers

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11.22.22

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11.11.22

Tips to Save This Winter

As colder weather arrives, Metropolitan Utilities District encourages customers to conserve energy to prepare for heating bills. Check out this video for great tips: To avoid bill fluctuations, customers may join the Budget Payment Plan, which allows you to pay the same bill amount every month. You may join the plan any time of the year. The...

Utilities