We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
Login
WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende Más
PAY MY BILL 
NATURAL GAS SAFETY 
I'M MOVING 
UTILITY ASSISTANCE October News & Updates
Celebrating Four Decades of Assistance. For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. This fund is a resource to provide bill assistance to those in need. We challenge our customers who are able to make a donation to help their neighbors and friends. Visit mudomaha.com/homefund.
Preparing for Winter. Did you know lowering your thermostat during the winter may result in savings of about 1% for each degree, per eight hours? As temperatures begin to drop, we have steps you can take to conserve energy and lower your heating bill. Visit mudomaha.com/news/preparing-for-winter/.
Staying Safe Online. In recognition of Cybersecurity Awareness Month in October, our team is working to raise awareness about the importance of cybersecurity for our employees and customers.
Be Carbon Monoxide Aware! Referred to as “the silent killer,” carbon monoxide (CO) is a gas that can be produced by incomplete combustion when carbon-based materials are burned such as wood, propane and natural gas. It can’t be seen, heard or smelled. Your first line of defense is to make sure your heating system is inspected every year by a licensed heating contractor. CO detectors can add a layer of protection. To learn about CO symptoms and what to do, visit mudomaha.com/news/be-carbon-monoxide-aware/.
¡Tenga cuidado con el monóxido de carbono! Conocido como “el asesino silencioso”, el monóxido de carbono (CO) es un gas que puede ser producido por la combustión incompleta de materiales a base de carbono, como la madera, el gas propano y el gas natural. El CO no se puede ver, oír ni oler. Su primera línea de defensa es asegurarse de que el sistema de calefacción en su casa o negocio sea inspeccionado cada año por un contratista de calefacción con licencia/certificado. Los detectores de CO pueden ser o añadir protección adicional. Para obtener información sobre los síntomas del CO y qué debería hacer al respecto, visite mudomaha.com/news/be-carbon-monoxide-aware/.