M.U.D. is conducting monthly maintenance this Sunday, November 1, from 6 a.m. to 3 p.m. During this time, MyAccount and other functions may be unavailable. We apologize for any inconvenience.
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
As cooler temperatures approach, Metropolitan Utilities District encourages customer-owners to take a few simple steps to help ensure the safe and reliable use of natural gas throughout the heating season. Schedule Annual Heating System Maintenance M.U.D. recommends having furnaces, fireplaces, water heaters and other natural gas appliances inspected annually by a qualified heating professional. Regular...
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Carbon Monoxide
Cold Weather
Natural Gas
This week, October 4-10, is Public Natural Gas Week. It’s a chance to recognize the value of public natural gas utilities, the employees who work in the industry and the communities they serve. At Metropolitan Utilities District, we’re proud to be part of that tradition. M.U.D. serves more than 244,000 natural gas customers across the Omaha metro area. We’re...
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M.U.D. Updates
Natural Gas
Utilities
Si el agua inundó o mojó algún equipo de gas en su hogar, este debe ser inspeccionado y reparado o cambiado antes de que se pueda restablecer el servicio de gas natural. Seguir estos pasos: Solicitud de restablecimiento del servicio Después de realizar las reparaciones necesarias, comuníquese con el Distrito Metropolitano de Servicios Públicos (M.U.D.)...
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M.U.D. Updates
Natural Gas
Utilities
If floodwater reaches any gas appliance in your home, it must be inspected and repaired or replaced before natural gas service can be restored. Follow these steps: Requesting service restoration After the necessary repairs have been completed, contact Metropolitan Utilities District (M.U.D.) at 402.554.6666 to request gas service restoration. Before restoring service, M.U.D. will verify...
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M.U.D. Event
Natural Gas
Utilities
For more information about gas safety, visit our natural gas safety page. What is natural gas and its hazards? Natural gas is an economical, safe, colorless and odorless fuel. For easy detection, we add a chemical to give gas a distinctive odor like skunk, rotten eggs or sulfur. Natural gas is not poisonous, however it...
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Bill Inserts
Natural Gas
Utilities
New Facility Strengthens Service, Resiliency. The District’s newest facility – Construction Center II (CC2) – officially opened June 11. Located near Highway 133 and State Street, the facility is a major investment in reliability, resiliency and long-term performance of the life-essential natural gas and water services we provide to our customer-owners every day. Read more...
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Bill Inserts
M.U.D. Updates
Natural Gas
Starting June 1, M.U.D.’s new outage and emergency notification system will go live, informing you about urgent situations in your neighborhood. One of the best parts is that you don’t need to do anything to enroll. Residential customer-owners have been automatically signed up using the contact information already on file, so you’ll begin receiving timely alerts about events that impact your safety and daily life. Why we built this When a gas leak, water main...
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Bill Inserts
M.U.D. Updates
Natural Gas
Water
Outage Management System Coming Soon! We are excited to announce the District’s new outage and emergency notification system is coming soon. This system will ensure residential customers receive timely, relevant information when you need it most. Customers will be automatically enrolled using the contact information we have on file, so there is nothing you need...
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Bill Inserts
M.U.D. Updates
Natural Gas
Outdoor Living
Utilities
Water
Significant progress was made in 2025 toward replacing and upgrading critical gas and water infrastructure. Through our infrastructure replacement program, District crews replaced 2.1 miles of cast iron gas mains, and District and contracted crews replaced 15.5 miles of high-risk water mains. Additional miles were proactively inspected and assessed for future replacement needs. Since the...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water