Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

Learn More
Metropolitain Utilites District
I want to:

Employee Speakers Bureau

Did you know we offer free presentations on natural gas, water, energy conservation and other topics? Since 1956, the District’s Employee Speakers Bureau has provided information about our products and services through classroom presentations, civic group meetings, events and tours of our water treatment plant.

We also offer a free library for customers to check out videos about water quality, natural gas safety, compressed natural gas vehicles, utility careers and more!

You may see our mascots at parades, festivals and community events. “Sniffasaurus,” is our lovable dinosaur who delights children wherever he goes while teaching the importance of natural gas safety. Perfect for fairs, exhibits and classroom visits for Kindergarten through 2nd grade. A school visit can take 45 minutes to 1 hour.

Our new water mascot, "Thirstin," is a glass of safe, clean tap water with a baseball cap and straw. He promotes drinking water for health and refreshment. This presentation, appropriate for Kindergarten through 6th grade, can include a cartoon "Water Follies" video for younger students and a chance to meet Thirstin.

For a complete list of available presentations and library items, click here:  http://www.mudomaha.com/community

To schedule a presentation, you can contact us one of three ways:

  • Complete the online contact form at the above link;
  • Email, or
  • Call 402.504.7010.