We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende MásSchedule GIR – Gas Infrastructure Replacement (GIR) Rider
Effective January 2, 2024 (Supersedes Schedule GIR effective January 2, 2023)
Applicability
This rider shall apply to and become a part of each of the District’s sales and transportation rate schedules. The rate will be applied per meter* by customer class and rate schedule. The monthly charge will be assessed in addition to the Service Charge component of their applicable rate schedule.
Purpose
The purpose of this rider is for the District to recover costs associated with the replacement of gas mains. This rate has been weighted by the average use per customer class. On an annual basis, the weighting, past actual cost, and projected future costs will be reviewed.
Schedule GIR – Gas Infrastructure Replacement (GIR) Rider
Rate Schedule |
Description |
($ per month) |
|---|---|---|
Schedule A |
Residential Gas Service |
3.75 |
Schedule B |
Commercial Gas Service |
29.00 |
Schedule B |
Industrial Gas Service |
375.00 |
Schedule C |
Large Volume Firm Gas Service |
375.00 |
Schedule D |
Residential Compressed Natural Gas (See note below) |
3.75 |
Schedule D |
Commercial Compressed Natural Gas (See note below) |
29.00 |
Schedule 3 |
Interruptible Gas Service |
375.00 |
Schedule IT |
Interruptible Transportation Service |
375.00 |
Schedule FT |
Firm Transportation Service |
375.00 |
Note: Separately Metered, Compressed by the Customer
Minimum Monthly Bill
The minimum monthly bill will be the sum of the Service Charge and GIR Charge for each respective rate schedule.
*Charge is applied to each active meter at the time of billing. Excludes submeter bills.
Payment
The monthly bill will be rendered at the above net rate. If not paid within 15 days of date of bill, unpaid water charges are subject to a late payment charge of four (4) percent.
M.U.D.’s Gas and Water Rate Schedules
Rate Schedules – Gas
Schedule A – Residential Gas Service
Schedule B – Commercial or Industrial Firm Gas Service
Schedule C – Large Volume Firm Gas Service
Schedule CS-1 – Contract Gas Service
Schedule D – Compressed Natural Gas (CNG) Vehicle Service Rate
Schedule F – Fixed Rate Gas Service
Schedule FT – Firm Gas Transportation Service
Schedule Gas Cost Adjustment
Schedule GIR – Gas Infrastructure Replacement (GIR) Rider
Schedule IT – Interruptible Gas Transportation Service
Schedule No. 3 – Interruptible Gas Service
Rate Schedules – Water
Schedule W-1 Residential Water Service
Schedule W-2 Commercial and Industrial Water Service
Schedule W-3 Large Volume Industrial Water Service
Schedule W-4 Commercial & Industrial Water Service – Sprinkling, Lake Recharge, Cooling
Schedule W-FL Private Fire Line
Schedule WIR – Infrastructure Replacement
Schedule WWS Wholesale Water Service