Customers who receive State of Nebraska Energy Assistance Funds may now call the Energy Pledge Hotline at 402-504-7100 to check on the status of an energy pledge.
- Current Customers
- New Customers
- Your Water
- Your Natural Gas
- Your M.U.D.
24 hours a day / 7 days a week
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.Learn More
24 horas del día / 7 días de la semana (24/7)
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.Aprende Más
Effective January 2, 2023
(Supersedes Schedule A, effective January 2, 2021)
This rate schedule is available to customers purchasing firm gas for residential purposes including space heating, provided:
Gas meters register in units of cubic feet, either CCF (100 cubic feet) or MCF (1,000 cubic feet). In most cases, the index readings from the meter can be directly applied in the billing process. In some instances, direct readings from the meter index require correction for pressure.
Residential gas meters are read in units of 100 cubic feet (CCF) and billed in Therms. The volume of gas measured in cubic feet is adjusted for heat value and pressure factor to derive the amount of energy used, measured in Therms.
Example: 15 CCF X 1.030 (heat value) X 1.0998 pressure factor = 16.992 therms.
Note: Gas contains varying amounts of energy. The heat value converts the volume of gas (CCF) to an energy volume which is adjusted for gas pressure. The result is the volume of gas billed in therms.
The monthly bill shall consist of the following charges:
Service Charge (monthly)
Gas Infrastructure Replacement Charge (monthly)
Base Commodity Charge (all gas used per therm)
Gas Cost (all gas used)
The minimum monthly bill shall be the sum of the monthly Service Charge and monthly Gas Infrastructure Replacement Charge.
The Base Commodity Charge will be combined with the Weighted Average Cost of Gas (WACOG) and Gas Cost Adjustment (GCA) for a combined Commodity Billing Rate in accordance with Schedule GCA, Gas Cost Adjustment Provisions.
Rates included herein are subject to adjustment for monthly changes in the cost of natural gas to the District and peak shaving cots as provided for in gas rate Schedule GCA, Gas Cost Adjustment Provisions. For current billing rate and/or billing rate history contact the District’s Marketing or Rate Divisions.
Under Sections 14-2138 and 2139, R.R.S.1997, the District is required to pay to each city or village two (2) percent of retail sales of gas. Two (2) percent has not been included in the above rates. Therefore, the rates for all customers residing inside corporate limits is 2 percent greater than the rate indicated above. This 2% statutory requirement does not apply to gas infrastructure replacement charges.
The monthly bill will be rendered at the above net rate. If not paid within fifteen (15) days of date of bill, unpaid gas charges are subject to a late payment charge of four (4) percent.
A turn-on charge will be required upon application for gas service.
Gas service under this schedule is subject to curtailment to meet fuel requirements of higher emergency priority customers. Emergency priority customers shall be determined by District or as directed by other governmental authority having jurisdiction.
Schedule A – Residential Gas Service
Schedule B – Commercial or Industrial Firm Gas Service
Schedule C – Large Volume Firm Gas Service
Schedule CS-1 – Contract Gas Service
Schedule D – Compressed Natural Gas (CNG) Vehicle Service Rate
Schedule F – Fixed Rate Gas Service
Schedule FT – Firm Gas Transportation Service
Schedule Gas Cost Adjustment
Schedule GIR – Gas Infrastructure Replacement (GIR) Rider
Schedule IT – Interruptible Gas Transportation Service
Schedule No. 3 – Interruptible Gas Service
Schedule W-1 Residential Water Service
Schedule W-2 Commercial and Industrial Water Service
Schedule W-3 Large Volume Industrial Water Service
Schedule W-4 Commercial & Industrial Water Service – Sprinkling, Lake Recharge, Cooling
Schedule W-FL Private Fire Line
Schedule WIR – Infrastructure Replacement
Schedule WWS Wholesale Water Service