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02.03.26
Metropolitan Utilities District Manages January Cold Snap While Protecting Customers from Higher Natural Gas Costs
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M.U.D. Updates
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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01.02.26
January 2026 News & Updates
Board Approves 2026 Budget and Rate Changes. M.U.D.’s 2026 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure to ensure the public utility is positioned to serve community growth. Also approved were changes to the natural gas and water rates, with the average residential gas and...
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12.08.25
Omaha 2026 Sewer Use Charges
Omaha 2026 Sewer Use Charges Effective: January 1, 2026 How Your Omaha Residential Sewer Bill is Calculated The City of Omaha sets sewer use rates and is responsible for the sewer system. The Metropolitan Utilities District (M.U.D.) is the billing agent that invoices and collects sewer use fees and provides them back to the City....
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12.08.25
December 2025 News & Updates
Round Up and Help Out. You can help your friends, family and neighbors in need by rounding up your bill! It’s simple and a few cents add up. Plus, your contribution is tax deductible and goes directly to those in our community in need of help with their utility bill. Write “Round Up” in the...
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12.03.25
M.U.D. Advances Water and Gas Infrastructure Upgrades in 2026 Budget Plan
The Metropolitan Utilities District (M.U.D.) Board of Directors today approved the 2026 budget, which continues funding for critical infrastructure investments that provide safe, reliable and cost-effective natural gas and water services to the region’s growing communities. The Board also approved natural gas and water rate increases to support operations and essential system improvements. For 2026,...
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Natural Gas
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11.04.25
November 2025 News & Updates
Heat the Streets for a Cause. Save the date for the 19th annual Heat the Streets Run & Walk for Warmth on Saturday, March 7, 2026, at Aksarben Village. One-hundred percent of proceeds from the event support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. Registration opens Friday, November 28...
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Water
10.07.25
Utilities to Host Community Resource Fair in South Omaha October 14
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M.U.D. Event
Utilities
09.03.25
Important Natural Gas Safety Information
View the brochure below to learn how to recognize a gas leak and what to do if you smell natural gas. A safety precaution checklist is included, and additional safety tips may be found at mudomaha.com/safety.
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Natural Gas
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08.05.25
August 2025 News & Updates
Detect. Correct. Protect. Our multi-year Lead Service Line Replacement Program is underway, and we’ve created a variety of resources to help you stay informed. Through our Detect. Correct. Protect. program, we are working to identify and replace lead and galvanized steel water service lines that run from our mains to customer homes. Visit mudomaha.com/lead for...
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Bill Inserts
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Natural Gas
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