Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
M.U.D. Recognized for Ethical Business Practices. The District was selected as a winner of the 2025 Better Business Bureau Torch Award for Ethics. The award affirms our commitment to integrity and ethical business practices. The District was one of 12 award recipients in Omaha and Southwest Iowa. Read more here. Preparing Your Home for Fall...
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Bill Inserts
Carbon Monoxide
Cold Weather
M.U.D. Updates
Referred to as “the silent killer,” carbon monoxide (CO) is a gas that can be produced by incomplete combustion when carbon-based materials are burned such as wood, propane and natural gas. It can’t be seen, heard or smelled. Your first line of defense is to make sure your heating system is inspected every year by...
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Bill Inserts
Carbon Monoxide
As colder weather begins to arrive, we encourage customers to conserve energy to prepare for higher heating bills. One way to avoid bill fluctuations, customers may join the Budget Payment Plan, which allows you to pay the same bill amount every month. You may join the plan any time of the year. The District also...
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Bill Inserts
Cold Weather
View the brochure below to learn how to recognize a gas leak and what to do if you smell natural gas. A safety precaution checklist is included, and additional safety tips may be found at mudomaha.com/safety.
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Bill Inserts
Carbon Monoxide
Natural Gas
Utilities
Detect. Correct. Protect. Our multi-year Lead Service Line Replacement Program is underway, and we’ve created a variety of resources to help you stay informed. Through our Detect. Correct. Protect. program, we are working to identify and replace lead and galvanized steel water service lines that run from our mains to customer homes. Visit mudomaha.com/lead for...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
District Honored by Nebraska Safety Council. M.U.D. was named one of Nebraska’s Safest Companies by the Nebraska Safety Council, Nebraska Chapter. Our Gas Department earned its second designation and our Water Department became a 12-year recipient of the Nebraska’s Safest Companies with Distinction Award. We were also named for the Workplace Driving Safety Award designation,...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Metropolitan Utilities District (M.U.D.) is celebrating a major milestone: the 50th anniversary of its Liquefied Natural Gas (LNG) Plant, which has just undergone a significant capital improvement project. Built in the early 1970s, the plant plays an important role in helping the District deliver safe, reliable and cost-effective natural gas to the community, especially during...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Requests for a hard copy of the report may be made by emailing [email protected] or calling 402.554.6666. English and Spanish versions are available. El nuevo Informe de Calidad del Agua...
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Bill Inserts
M.U.D. Updates
Water
The Metropolitan Utilities District (M.U.D.) Florence Water Treatment Plant has played a vital role in providing Omaha with a reliable water supply for many years. Constructed in 1889, this historic facility has undergone numerous upgrades over the years to ensure the delivery of clean, safe water to the community. Today, the Florence Plant continues to...
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Bill Inserts
M.U.D. Updates
Water
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