We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
Login
WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende MásNews & Community
Want Instant Updates?
Follow us on Twitter to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.
Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
12.02.24
December 2024 News & Updates
You Can Make a Difference. Make a donation to the Home Fund to help customers in need. Contributions are tax deductible and 100% of funds go right back into our community. Need help? Visit mudomaha.com/homefund for resources and eligibility requirements. Want to donate? Visit mudomaha.com/homefund or scan the QR code. Or, you may roundup your...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
Utilities
11.04.24
November 2024 News & Updates
Help Us Heat the Streets for Those in Need. Save the date for the 18th annual Heat the Streets Run & Walk for Warmth on Saturday, March 1, 2025, at Aksarben Village. Proceeds from the event support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. This event is our largest...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
Scammers
Utilities
10.03.24
October 2024 News & Updates
Round Up and Help Out. Did you know rounding up your monthly utility bill can help others in need? Simply write “round up” on the front of your bill payment stub, or fill out the contact form at mudomaha.com/contact and select “Donate to Utility Assistance” to enroll in the round-up option. M.U.D.’s Home Fund provides...
READ MORE
Bill Inserts
Carbon Monoxide
Cold Weather
M.U.D. Updates
Natural Gas
Utilities
04.03.24
Annual Event Breaks Two Records, Raises More Than $175,000 for Utility Assistance
A crisp, but sunny Saturday morning helped kick off the spring season in Omaha’s popular Aksarben Village. The streetscape of shops and restaurants filled with energy and purpose. On March 2, 2024, hundreds of runners and walkers of all ages were ready to hit the trails for the 17th Annual Heat the Streets Run &...
READ MORE
Cold Weather
M.U.D. Event
Utilities
02.02.24
February News & Updates
Support Utility Assistance at Annual Fundraiser. The 17th annual Heat the Streets Run & Walk for Warmth is Saturday, March 2. The event raises funds to support utility assistance programs for M.U.D. and Omaha Public Power District customers. Various participation options are available, including virtual. Donations and sponsorship opportunities are also available. Learn more and...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Natural Gas
Water
02.01.24
Upcoming Heat the Streets Run & Walk for Warmth Raising Critical Utility Assistance Funds to Meet Growing Need in Our Community
READ MORE
Cold Weather
M.U.D. Event
Natural Gas
Utilities
01.10.24
M.U.D. Prepared for Extreme Cold Temperatures, Increased Gas Supply Demands
READ MORE
Cold Weather
M.U.D. Updates
11.01.23
November News & Updates
Decades of Dedication: A 63-Year Retirement Milestone. Employee Don Noonan, customer service clerk V, is retiring after a record 63-year tenure at the District. Click here to read about Don’s career, reflections and proudest moments. Looking Ahead to Heating Season. Natural gas industry experts are projecting lower natural gas prices this winter heating season compared...
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Utilities
10.04.23
October News & Updates
Celebrating Four Decades of Assistance. For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. This fund is a resource to provide bill assistance to those in need. We challenge our customers who are able to make a donation to help their neighbors and friends. Visit mudomaha.com/homefund. Preparing for...
READ MORE
Bill Inserts
Carbon Monoxide
Cold Weather
Natural Gas
Utilities