M.U.D. will be conducting monthly maintenance this Sunday, May 31, 2026, from 6 A.M. and 12 P.M. All applications will be affected during this time.
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn MoreLas fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende Más
Follow us on X to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.
Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
While Drinking Water Week has officially passed, the importance of providing and having access to safe, reliable drinking water remains top of mind across Nebraska. Earlier this week at the State Capitol, Governor Jim Pillen formally recognized Drinking Water Week (May 3-9, 2026) through a statewide proclamation, highlighting the critical role of water in supporting...
READ MORE
M.U.D. Event
M.U.D. Updates
Water
Starting June 1, M.U.D.’s new outage and emergency notification system will go live, informing you about urgent situations in your neighborhood. One of the best parts is that you don’t need to do anything to enroll. Residential customer-owners have been automatically signed up using the contact information already on file, so you’ll begin receiving timely alerts about events that impact your safety and daily life. Why we built this When a gas leak, water main...
READ MORE
Bill Inserts
M.U.D. Updates
Natural Gas
Water
Metropolitan Utilities District is pleased to announce the release of its annual consumer confidence report on water quality, confirming that the metro Omaha area’s water continues to meet or exceed all state and federal standards for drinking water. “This report reflects the expertise and commitment our employees bring to their work every single day,” said...
READ MORE
M.U.D. Updates
Water
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Visit mudomaha.com/news or scan the QR code to see the report. Requests for a hard copy of the report may be made by emailing customer_service@mudnebr.com or calling 402.554.6666. English and...
READ MORE
Bill Inserts
M.U.D. Updates
Water
Outage Management System Coming Soon! We are excited to announce the District’s new outage and emergency notification system is coming soon. This system will ensure residential customers receive timely, relevant information when you need it most. Customers will be automatically enrolled using the contact information we have on file, so there is nothing you need...
READ MORE
Bill Inserts
M.U.D. Updates
Natural Gas
Outdoor Living
Utilities
Water
Significant progress was made in 2025 toward replacing and upgrading critical gas and water infrastructure. Through our infrastructure replacement program, District crews replaced 2.1 miles of cast iron gas mains, and District and contracted crews replaced 15.5 miles of high-risk water mains. Additional miles were proactively inspected and assessed for future replacement needs. Since the...
READ MORE
Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water
WATER MAINS AND SERVICE LINES Main: The large pipe laid in or along a street. The main is four inches or more in diameter with a fire hydrant attached to it. M.U.D. is responsible for water mains. Corporation: A valve connecting the main to the water service line. M.U.D. is responsible for the corporation. Service...
READ MORE
Bill Inserts
Natural Gas
Utilities
Water
Support Utility Assistance at Annual Fundraiser. The 19th annual Heat the Streets Run & Walk for Warmth is Saturday, March 7. The event raises funds to support utility assistance programs for M.U.D. and OPPD customers. Various participation options are available, including virtual. Donations and sponsorship opportunities are also available. Learn more and register at heatthestreetsomaha.org....
READ MORE
Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
READ MORE
Cold Weather
M.U.D. Updates
Natural Gas
Utilities