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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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08.05.25
August 2025 News & Updates
Detect. Correct. Protect. Our multi-year Lead Service Line Replacement Program is underway, and we’ve created a variety of resources to help you stay informed. Through our Detect. Correct. Protect. program, we are working to identify and replace lead and galvanized steel water service lines that run from our mains to customer homes. Visit mudomaha.com/lead for...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
06.20.25
July 2025 News & Updates
District Honored by Nebraska Safety Council. M.U.D. was named one of Nebraska’s Safest Companies by the Nebraska Safety Council, Nebraska Chapter. Our Gas Department earned its second designation and our Water Department became a 12-year recipient of the Nebraska’s Safest Companies with Distinction Award. We were also named for the Workplace Driving Safety Award designation,...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
05.23.25
Celebrating 50 Years and a Bright Future: M.U.D.’s LNG Plant Marks Milestone with Major Upgrade
Metropolitan Utilities District (M.U.D.) is celebrating a major milestone: the 50th anniversary of its Liquefied Natural Gas (LNG) Plant, which has just undergone a significant capital improvement project. Built in the early 1970s, the plant plays an important role in helping the District deliver safe, reliable and cost-effective natural gas to the community, especially during...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
04.08.25
Infrastructure Replacement Program 2024 Progress Report
Work to replace and update critical natural gas and water distribution infrastructure continued in 2024. District and contracted crews replaced 34 miles of cast iron gas mains and replaced or assessed nearly 21.5 miles of high risk water mains through the infrastructure replacement program last year. Since the infrastructure replacement program’s inception in 2008, we...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water
04.04.25
April 2025 News & Updates
An Update on Infrastructure Replacement Progress. District crews and contractors continued replacing critical gas and water infrastructure in 2024. Click here for an update on our progress, and to see an interactive map of where projects are happening in the community. Record-breaking Event Boosts Funding for Assistance Programs. For the second year in a row,...
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M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
03.07.25
Mains and Services: What’s Yours? What’s Ours?
WATER MAINS AND SERVICE LINES Main: The large pipe laid in or along a street. The main is four inches or more in diameter with a fire hydrant attached to it. M.U.D. is responsible for water mains. Corporation: A valve connecting the main to the water service line. M.U.D. is responsible for the corporation. Service...
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Bill Inserts
Natural Gas
Utilities
Water
01.07.25
January 2025 News & Updates
Board Approves 2025 Budget and Rate Changes. M.U.D.’s 2025 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure to ensure the public utility is positioned to serve community growth. Also approved were changes to the natural gas and water rates, with the average residential gas and...
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M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
10.03.24
October 2024 News & Updates
Round Up and Help Out. Did you know rounding up your monthly utility bill can help others in need? Simply write “round up” on the front of your bill payment stub, or fill out the contact form at mudomaha.com/contact and select “Donate to Utility Assistance” to enroll in the round-up option. M.U.D.’s Home Fund provides...
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Bill Inserts
Carbon Monoxide
Cold Weather
M.U.D. Updates
Natural Gas
Utilities
08.19.24
Important Natural Gas Safety Information
View the brochure below to learn how to recognize a gas leak and what to do if you smell natural gas. A safety precaution checklist is included, and additional safety tips may be found at mudomaha.com/safety.
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Bill Inserts
Carbon Monoxide
Natural Gas
Utilities