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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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08.05.24
Know What’s Below – Dig Safely with 811
Did you know more than half of reported natural gas incidents are caused by people who dig before utility lines are marked? On August 11, the utility industry celebrates National 811 Day, designed to promote safe digging. Every day, M.U.D. employees locate underground gas and water services to ensure any disturbance to the ground is...
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Bill Inserts
Natural Gas
Utilities
Water
07.05.24
July News & Updates
District Receives Philanthropy Award. The Greater Omaha Chamber presented M.U.D. with its Business Excellence Award in Philanthropy. Since 2022, our employees have volunteered 354 hours and provided more than $738,000 to those in need in the communities we serve. Click here to read more. Conserve Water Using Odd/Even Schedule. To even out early morning spikes...
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Bill Inserts
Carbon Monoxide
M.U.D. Event
M.U.D. Updates
Natural Gas
Outdoor Living
Utilities
Water
06.04.24
June News & Updates
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Visit bit.ly/CCRMUD or scan the QR code to see the report. Requests for a hard copy of the report may be made by emailing customer_service@mudnebr.com or calling 402.554.6666. English and...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Water
05.06.24
May News & Updates
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Visit bit.ly/CCRMUD or scan the QR code to see the report. Requests for a hard copy of the report may be made by emailing customer_service@mudnebr.com or calling 402.554.6666. English and...
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Bill Inserts
Water
04.05.24
April News & Updates
Annual Fundraiser Sets Two Records. Two records were broken at the 17th annual Heat the Streets Run & Walk for Warmth. A record 1,055 people registered for the run and/or walk and more than $175,000 was raised through registration, donations and sponsorships. One-hundred percent of proceeds benefit the utility assistance programs for M.U.D. and Omaha...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Utilities
04.05.24
Infrastructure Replacement Program 2023 Progress Report
In 2023, District and contracted crews worked to replace and update critical infrastructure throughout the gas and water distribution systems. Prioritization of water main replacements is based on a sophisticated risk model and asset management plan that considers a variety of components, including break history and material vintage. District and contracted crews replaced more than...
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Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water
02.02.24
February News & Updates
Support Utility Assistance at Annual Fundraiser. The 17th annual Heat the Streets Run & Walk for Warmth is Saturday, March 2. The event raises funds to support utility assistance programs for M.U.D. and Omaha Public Power District customers. Various participation options are available, including virtual. Donations and sponsorship opportunities are also available. Learn more and...
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Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Natural Gas
Water
01.26.24
Winter Water Use Impacts Sewer Fees
Did you know the amount of water you use during the December through March billing period is used to help calculate your sewer fees, which Metropolitan Utilities District bills on behalf of the city? Limiting outdoor water use until mid-April will save you on sewer fees. Each municipality sets its sewer use rates. Municipalities include: Bellevue, Bennington,...
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Bill Inserts
Utilities
Water
01.04.24
January News & Updates
Board of Directors Approve 2024 Budget. M.U.D.’s 2024 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to meet ever-growing demands. Also approved were changes to the natural gas and water rates, with a total annual average...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water