M.U.D. will be conducting monthly maintenance this Sunday, April 12, 2026, from 6 A.M. and 12 P.M. All applications will be affected during this time.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE April 2026 News & Updates
Outage Management System Coming Soon! We are excited to announce the District’s new outage and emergency notification system is coming soon. This system will ensure residential customers receive timely, relevant information when you need it most. Customers will be automatically enrolled using the contact information we have on file, so there is nothing you need to do!
Once the notification system goes live, you may receive alerts for:
- Water main breaks
- Gas leaks and gas-related emergencies
- Widespread outages in your neighborhood
Watch our website and social media pages for more information about this initiative.
An Update on Infrastructure Replacement. The District made significant progress toward replacing and upgrading critical infrastructure in 2025. Click here for an update, and to see an interactive map of where projects are happening in the community.
Call Before You Dig — It’s the Law. As spring outdoor projects pick up, don’t forget the first step to digging. Nebraska law requires anyone who digs to submit a locate request by calling 811 or visiting nebraska811.com before putting your shovel to the ground. Click here to learn more about safe digging.
Customers Asked to Use Odd/Even Watering Pattern. This spring and summer, customers are encouraged to follow an odd/even watering schedule to even out early morning spikes in demand and help ensure our system operates more efficiently. Making this simple change can save you money and improve affordability for all customer-owners. For water conservation information, click here.
