Energy Assistance Supplemental Payments: If you were notified of a supplemental energy assistance payment by the State of Nebraska, M.U.D. will apply the pledge to your account once it is received. If you need more information regarding LIHEAP funds, please contact your state caseworker.
Login
WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
Aprende MásNews & Community
Want Instant Updates?
Follow us on Twitter to receive the latest news on water or gas emergencies. Like us on Facebook to see helpful tips, event information and photos.
Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.
10.03.24
October 2024 News & Updates
Round Up and Help Out. Did you know rounding up your monthly utility bill can help others in need? Simply write “round up” on the front of your bill payment stub, or fill out the contact form at mudomaha.com/contact and select “Donate to Utility Assistance” to enroll in the round-up option. M.U.D.’s Home Fund provides...
READ MORE
Bill Inserts
Carbon Monoxide
Cold Weather
M.U.D. Updates
Natural Gas
Utilities
08.09.24
Team of Utility Locators Helps Keep Omaha Safe
This August 11 marks the 30th anniversary of safe digging with Nebraska 811. At Metropolitan Utilities District, we are proud to play a part in safe digging in our community. Our locators are responsible for locating and marking underground water and gas lines for the public’s safety. Here at the District, we have a team...
READ MORE
M.U.D. Updates
Natural Gas
Utilities
Water
08.05.24
August 2024 News & Updates
Getting the Lead Out of Omaha. We launched an initiative to remove all lead water service lines from customer homes during the next 10 years. Learn more about our Detect. Correct. Protect. program at mudomaha.com/lead. Come Work With Us! We employ individuals with administrative, technical or professional experience and education. Our work covers a variety...
READ MORE
Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water
07.05.24
July News & Updates
District Receives Philanthropy Award. The Greater Omaha Chamber presented M.U.D. with its Business Excellence Award in Philanthropy. Since 2022, our employees have volunteered 354 hours and provided more than $738,000 to those in need in the communities we serve. Click here to read more. Conserve Water Using Odd/Even Schedule. To even out early morning spikes...
READ MORE
Bill Inserts
Carbon Monoxide
M.U.D. Event
M.U.D. Updates
Natural Gas
Outdoor Living
Utilities
Water
07.03.24
M.U.D. Receives Greater Omaha Chamber Business in Excellence Award
Each year, the Greater Omaha Chamber (GOC) awards local businesses with the Business Excellence Award for their performance across five pillars. They celebrate leadership, innovation, philanthropy, sustained excellence and milestones. Just 18 companies won this award for their trailblazing impression on our community. Metropolitan Utilities District was awarded the 2024 Business Excellence Award for its...
READ MORE
M.U.D. Event
M.U.D. Updates
06.04.24
June News & Updates
New Water Quality Report Available. Each year, we are required to issue a Water Quality Report, which provides accurate, comprehensive information about our water supply. Visit bit.ly/CCRMUD or scan the QR code to see the report. Requests for a hard copy of the report may be made by emailing [email protected] or calling 402.554.6666. English and...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Water
05.13.24
M.U.D. Releases Annual Water Quality Report; Continues to Provide Safe, High-quality Water
Metropolitan Utilities District released its annual consumer confidence report on water quality, confirming that the metro Omaha area’s water continues to meet or exceed all state and federal standards for drinking water. “Our employees work day-in and day-out to ensure our customer-owners receive high-quality tap water,” said M.U.D. Interim Vice President of Water Operations Andy...
READ MORE
M.U.D. Updates
Water
04.05.24
April News & Updates
Annual Fundraiser Sets Two Records. Two records were broken at the 17th annual Heat the Streets Run & Walk for Warmth. A record 1,055 people registered for the run and/or walk and more than $175,000 was raised through registration, donations and sponsorships. One-hundred percent of proceeds benefit the utility assistance programs for M.U.D. and Omaha...
READ MORE
Bill Inserts
M.U.D. Event
M.U.D. Updates
Utilities
04.05.24
Infrastructure Replacement Program 2023 Progress Report
In 2023, District and contracted crews worked to replace and update critical infrastructure throughout the gas and water distribution systems. Prioritization of water main replacements is based on a sophisticated risk model and asset management plan that considers a variety of components, including break history and material vintage. District and contracted crews replaced more than...
READ MORE
Bill Inserts
M.U.D. Updates
Natural Gas
Utilities
Water