Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


LÍNEA DIRECTA DE EMERGENCIA:

402.554.7777

24 horas del día / 7 días de la semana (24/7)


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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EMERGENCY (EMERGENCIA)

Job Spotlight: Furnace Inspector

Furnace inspections are very important to ensure everyone’s safety.  If a furnace is improperly installed, or is not operating properly it can result in hazardous conditions. Metropolitan Utilities District has five furnace inspectors throughout the city. During inspections, the following checks are made at the furnace:

•            Is the furnace installed per manufacturer’s guidelines

•            Has proper venting

•            Has the proper amount of natural gas at maximum heat output

•            Has proper electrical connection/disconnection

•            Has adequate combustion air

•            Has adequate space around it for maintenance

Through November 2013, our inspectors rejected 735 residential installations and 277 commercial installations. Reasons for rejections can range from the furnace unit not being installed per manufacturer’s specifications, lack of proper combustion air or improper venting. If inspections are not performed, any of these rejected furnace units, if put into service, could have led to a hazardous situation, such as a fire. This is why it is so important to call us when you get a new furnace installed.

So far this year, the number of “passed” inspections totaled 4,700 on the residential side and 2,262 on the commercial side. Once a furnace has “passed,” we will put a M.U.D. sticker on the unit showing the date it was inspected.

If you recently installed a new furnace and have not already had an inspection, please call 402.504.7949 or 402.554.6666.