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Watch out for scams

Watch out for scams

Some Metropolitan Utilities District customers have received scam calls from people attempting to collect payment. Please do not give the caller any account information and call 402.554.6666 to report it immediately.

These callers are sophisticated and may have caller ID that says M.U.D. or shows the Customer Service phone number. Some may be an 800 number for another utility company.


  1. You have the right to tell the person calling that you would like to call M.U.D. back to verify the information being presented. The contact number for Customer Service is 402.554.6666.
  2. We do not collect payments at customers’ homes or businesses.
  3. We will not demand a particular form of payment. All customers have the ability to pay using any form of payment we accept. M.U.D. offers a variety of bill payment options – visit the Ways to Pay page for details.