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24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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M.U.D.'s natural gas project

Omaha World-Herald editorial

Diversify the mix

The Metropolitan Utilities District is plowing ahead on its plans to bring compressed natural gas (CNG) fueling stations to the Omaha area. Two stations are expected to open in June, thanks to a low-interest state loan.

The Nebraska State Energy Office, under Gov. Dave Heineman, is getting behind the change. The department's Dollar and Energy Saving loan program is lending M.U.D. $2.2 million at 2.25 percent interest to build the stations, one at 54th and L Streets and the other at the north gate of M.U.D.'s facility at 63rd and Center Streets.

On Wednesday, Heineman will join the M.U.D. board to discuss the idea. Compressed natural gas is a practical, less pollutive and cheaper way to fuel vehicles, and M.U.D. officials have been trying to launch a program here for several years.

The specially equipped vehicles are for sale at some local dealers, but with no public fueling station, they have not sold well. The CNG vehicle's fuel tanks are specially constructed to hold the alternative fuel safely, even during accidents.

Perhaps the most attractive feature of CNG is its price. In January, CNG cost a gasoline-equivalent $1.29 per gallon; gasoline was hovering around $3 a gallon. On average, CNG costs about $1.50 less than regular gasoline. While initial costs are higher for trucks and cars and converting a gas-powered vehicle can cost several thousand dollars, the higher price tag can be offset by lower fuel costs. Federal lawmakers allowed a tax credit for the purchase of CNG vehicles to expire last month; a movement is afoot to reinstate the credit.

The $2.3 million federal grant awarded to M.U.D. for the fueling station and CNG vehicle costs will be paid when the current project is completed in June. Then, according to Doug Clark, the utility's president, the stimulus will be used to purchase or convert more M.U.D. vehicles to use the alternative fuel.

The Nebraska Energy Office has been in the low-interest loan business since 1990 to make improvements in energy efficiency in homes, businesses and schools. More than 26,000 projects totaling $229 million in improvements have been financed so far.

CNG is not a renewable fuel, but it is abundant and can serve the Omaha area and the nation well in making the transition toward a more diversified energy infrastructure.

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