We are processing energy assistance payments from DHHS and applying them to customer accounts. If you need more information, please contact your state case worker or call M.U.D. Customer Service at 402.554.6666.
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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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UTILITY ASSISTANCE District to Launch Refreshed Website
In the coming weeks, you will see a refreshed website at mudomaha.com. It’s part of the District’s efforts to improve the customer experience and reinforce our updated brand. We are committed to having a website that makes it easy for you to engage with us and successfully conduct your business or access the information you need quickly and efficiently.
We listened to customer feedback and researched industry best practices to develop the updated site, which is cleaner and easier to navigate with large icons for frequently used functions and links to relevant information.
Some of the refreshed items include:
- Improved drop-down menus and links so customers and contractors can quickly find the forms and other resources they need.
- A more robust News Room, serving as the go-to source for the latest stories and information about your customer-owned utility.
- Interactive map tools such as Projects in Your Neighborhood, where you can look up details on planned water and natural gas infrastructure projects happening in our area.
We hope you like the new look and encourage you to explore the site once it’s available. Here are a few links to get you started:
- mudomaha.com/news
- mudomaha.com/rebates
- mudomaha.com/infrastructure-replacement-projects
- mudomaha.com/your-business
We welcome your feedback and questions. To reach out, please use the Contact Us page.