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WHAT IS AN EMERGENCY?
Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.
If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.
If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
Learn More¿QUÉ ES UNA EMERGENCIA?
Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.
Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.
Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.
Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.
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01.26.24
Winter Water Use Impacts Sewer Fees
Did you know the amount of water you use during the December through March billing period is used to help calculate your sewer fees, which Metropolitan Utilities District bills on behalf of the city? Limiting outdoor water use until mid-April will save you on sewer fees. Each municipality sets its sewer use rates. Municipalities include: Bellevue, Bennington,...
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Bill Inserts
Utilities
Water
01.04.24
January News & Updates
Board of Directors Approve 2024 Budget. M.U.D.’s 2024 budget, which was approved at the December Board of Directors meeting, continues to fund investments in critical infrastructure and people to ensure the public utility is positioned to meet ever-growing demands. Also approved were changes to the natural gas and water rates, with a total annual average...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Natural Gas
Utilities
Water
12.01.23
December News & Updates
Heat the Streets for Utility Assistance. Save the date for the 17th annual Heat the Streets Run & Walk for Warmth, on Saturday, March 2, 2024, at Aksarben Village. The event raises funds to support utility assistance programs for Metropolitan Utilities District and Omaha Public Power District customers. Visit heatthestreetsomaha.org for more details and read...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
Utilities
11.01.23
November News & Updates
Decades of Dedication: A 63-Year Retirement Milestone. Employee Don Noonan, customer service clerk V, is retiring after a record 63-year tenure at the District. Click here to read about Don’s career, reflections and proudest moments. Looking Ahead to Heating Season. Natural gas industry experts are projecting lower natural gas prices this winter heating season compared...
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Bill Inserts
Cold Weather
M.U.D. Event
M.U.D. Updates
Utilities
11.01.23
Breaking Ground on a New Facility
M.U.D. is officially embarking on the construction of its next facility. Leaders met Wednesday, October 25 to break ground on the District’s second Construction Center, just north of Interstate 680 near Potter Street and Blair High Road. “Countless hours have been spent coordinating, surveying and speaking with our employees, and we are thrilled to have...
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Bill Inserts
M.U.D. Event
M.U.D. Updates
11.01.23
Celebrating Four Decades of the Home Fund; Save the Date for Annual Fundraiser
For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. The fund, formed in 1983, assists customers experiencing hardship by providing bill assistance. In celebration of 40 years, the District unveiled new artwork on a Field Services van to promote the message of connecting those in need with those...
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Bill Inserts
M.U.D. Event
Utilities
10.04.23
October News & Updates
Celebrating Four Decades of Assistance. For 40 years, our customers have been helping each other by contributing to M.U.D.’s Home Fund. This fund is a resource to provide bill assistance to those in need. We challenge our customers who are able to make a donation to help their neighbors and friends. Visit mudomaha.com/homefund. Preparing for...
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Bill Inserts
Carbon Monoxide
Cold Weather
Natural Gas
Utilities
10.04.23
Preparing for Winter
As colder weather begins to arrive, we encourage customers to conserve energy to prepare for higher heating bills. One way to avoid bill fluctuations, customers may join the Budget Payment Plan, which allows you to pay the same bill amount every month. You may join the plan any time of the year. The District also...
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Bill Inserts
Cold Weather
10.04.23
Be Carbon Monoxide Aware
Referred to as “the silent killer,” carbon monoxide (CO) is a gas that can be produced by incomplete combustion when carbon-based materials are burned such as wood, propane and natural gas. It can’t be seen, heard or smelled. Your first line of defense is to make sure your heating system is inspected every year by...
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Bill Inserts
Carbon Monoxide