Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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gas range

When choosing natural gas, there are many appliances to select from. Unlike other fuel sources, natural gas offers comfort, efficiency, lower operating costs and reliability.

  • HIGH-EFFICIENCY FURNACE - Heat from a natural gas furnace or boiler feels warm and cozy. That's because the air is approximately 25 degrees warmer than the heat produced by an electric heat pump.
  • WATER HEATING - Natural gas water heaters heat water twice as fast as electric. That means you don't have to wait as long for the system to recover before you can use more hot water.
  • COOKING -  The burners on your gas cooktop/stove turn on instantly and heat up faster than an electric range. The visible flame and instant on/off function are also an important safety feature for your family.
  • CLOTHES DRYER - A natural gas dryer heats up faster than an electric one - and stays hot longer. This saves you both time and money. You can dry up to two loads of laundry with a gas dryer compared to drying one load with an electric dryer.
  • HEARTH PRODUCTS - Natural gas hearth products offer simplicity, convenience, and efficiency that can't be beat. Once you try gas, you'll never go back to wood.
  • OUTDOOR LIVING - Transform your backyard with a natural gas grill, outdoor fireplace, firepit, tiki torches and patio heaters. They will transform your backyard into a retreat and you never have to worry about running out of fuel.

CONTRACTOR INFORMATION: If you are looking to replace your furnace and need a contractor, visit the Heating and Cooling Contractors Association (HACCA) for a list of qualified contractors at http://www.haccaomaha.org/

APPLIANCE RECALL INFORMATION: Visit the Consumer Product Safety Commission's website at https://www.cpsc.gov/Recalls/

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Electric vs. Natural Gas Appliance Comparison