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Metropolitan Utilities District Monitoring Flooding; Water and Gas Facilities Operating Normally

Metropolitan Utilities District’s three water production plants and natural gas facilities continue to operate normally and have not been affected by flooding in the Omaha metro area.

Two of the water production plants are served by the Platte River. The Florence Water Production Facility, served by the Missouri River, is at a high elevation and continues to operate normally, said Kendall Minor, chief operations officer.

“We are closely monitoring the river and do not anticipate any interruption of water supply to District customers due to the flooding,” Minor said. “We continue to provide safe drinking water which meets or surpasses all federal and state standards.”

Customers may notice a change in taste or odor as the flood continues. Our water quality chemists perform over 1,000 tests per day to ensure we are meeting or exceeding all standards.

Although no flooding of facilities is anticipated, the District may have employees install sandbags around pump station equipment, if necessary.

Customers who plan to evacuate their homes or businesses due to the flooding should turn off all gas appliances and the water service as if leaving for an extended period of time. Customers who want the District to shut off the gas to their home or business, should call 402.554.6666 to make an appointment. To turn off your water service, turn the shut-off valve by the water meter clockwise (go counter-clockwise to turn back on).

After the flooding subsides and customers return, M.U.D. will turn on the gas at no charge — call 402.554.6666 to make an appointment. To report a gas leak, leave the building or area and then call 402.554.7777 or 911.

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About Metropolitan Utilities District: The mission of the Metropolitan Utilities District, headquartered in Omaha, Nebraska, is to provide safe, reliable and cost-effective natural gas and water services to our community. Overall, the District serves approximately 600,000 people in the metro area. M.U.D. is the fifth largest public natural gas utility in the United States, serving customer-owners in Omaha, Bennington, Fort Calhoun, Springfield, Yutan and Bellevue. The District also provides high quality drinking water to customer-owners in Omaha, Bellevue, Bennington, Carter Lake, La Vista, Ralston, Waterloo and the Papio-Missouri Natural Resources District (which supplies water to Fort Calhoun). For more information, visit