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M.U.D. responds to Novel Coronavirus (COVID-19); following preparedness plan to ensure safety and reliability of services

Omaha, Neb.—As always, public safety and the reliability of the services we provide remains the top priority of Metropolitan Utilities District. M.U.D.’s systems continue to operate normally, providing customers with high-quality water and natural gas. M.U.D. is following its Business Continuity Plan as it relates to pandemic preparedness, and is working closely with local, state and federal agencies. 

M.U.D. continues to meet all state and federal standards for drinking water. Our dedicated team of water quality experts are continually monitoring the water system. Water samples are checked routinely over 1,000 times a day to ensure a safe supply for all the communities we serve. 

“First and foremost, Coronavirus has not been shown to be a water borne disease and our water distribution system has not been compromised,” said Director of Water Quality Chris Fox. “We use multiple barriers of protection from pathogens including disinfection and filtration that target viruses and other contaminants.”

Until further notice, M.U.D. will not disconnect gas or water services due to non-payment. This is to ensure customers have access to tap water for drinking, cooking and thorough hygiene practices such as hand washing, bathing and cleaning. 

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About Metropolitan Utilities District: The mission of the Metropolitan Utilities District, headquartered in Omaha, Nebraska, is to provide safe, reliable and cost-effective natural gas and water services to our community. The District is the fifth largest public natural gas utility in the United States, serving more than 231,000 customer-owners in Omaha, Bennington, Fort Calhoun, Springfield, Yutan and Bellevue. The District also provides safe, high quality drinking water to more than 216,000 customer-owners in Omaha, Bellevue, Bennington, Carter Lake, La Vista, Ralston, Waterloo and the Papio-Missouri Natural Resources District (which supplies water to Fort Calhoun). For more information, visit


MUD NR 31220.pdf (124.51 KB)


Thu, 03/12/2020 – 12:00