WHAT IS AN EMERGENCY?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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¿QUÉ ES UNA EMERGENCIA?

Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Detailed information on infrastructure/construction projects is available on the Projects in Your Neighborhood page.

12.21.22

Winterizing Your Water Pipes

When water freezes, it expands. Plan ahead to prevent the cost and mess of frozen pipes or a broken water line during winter months. Here are some things you can do to prepare for winter!

Cold Weather

Water

12.21.22

M.U.D. prepared for winter storm, increased gas supply demands

Metropolitan Utilities District is prepared to continue providing life-essential natural gas and water to its customers through this weekend’s winter storm that is bringing very cold temperatures.

Cold Weather

Natural Gas

12.09.22

M.U.D. recommends customers flush plumbing lines when reopening buildings

Cold Weather

12.07.22

Metropolitan Utilities District discusses streetcar utility relocations and potential impact on customers

M.U.D. Updates

Utilities

12.07.22

Metropolitan Utilities District sets 2023 budget, raises rates to fund ongoing natural gas and water infrastructure upgrades

M.U.D. Updates

12.01.22

December 2022 Bill Insert: Omaha 2023 Sewer Use Charges

OMAHA’S 2023 SEWER USE CHARGESEFFECTIVE: JANUARY 1, 2023 Omaha Sewer Use Fees 402-444-3908 7:00AM – 3:30PM weekdays Household Hazardous Chemical Disposal 402-444-7465 UnderTheSink: Open to Douglas and Sarpy County residents www.underthesink.org Dust or Mud from Construction Site 402-444-3908 Report Spills or Dumping into Storm Inlets www.omahastormwater.org 402-444-3908 Air Quality or Asbestos 402-444-6015 Sewer problems 402-444-5332...

Bill Inserts

11.25.22

Registration open for 16th Annual Heat the Streets Run & Walk for Warmth, with new options for 2023

As inflation raises prices on many goods and services, the ongoing challenges of our current economy are taking a toll on many of us. More and more Metropolitan Utilities District and Omaha Public Power District customers are seeking help to pay their utility bills. The utilities’ annual Heat the Streets Run & Walk for Warmth,...

M.U.D. Event

M.U.D. Updates

11.22.22

Tips to lower your bill

Utilities

11.22.22

Did you know? Backflow prevention protects water quality

Uncategorized

Water