Contact Us

Customer Service

GAS, WATER or CARBON MONOXIDE EMERGENCIES:

Please do NOT use e-mail or the below Contact Us form to report an emergency. These are considered a priority and handled immediately. Please call the emergency line at 402.554.7777. It’s a free 24/7 service. If you smell gas, leave the building or area and THEN call our emergency line or 911.

EMERGENCIAS DE GAS, AGUA o MONÓXIDO DE CARBONO:

Estas emergencias son consideradas de alta prioridad. Para reportar una emergencia, llámenos a nuestra línea de emergencias al 402.554.7777. Es un servicio gratuito las 24 horas, los 7 días de la semana. Favor de NO enviar un correo electrónico o el formulario que aparece debajo “Contact Us” para reportar emergencias.

Corporate Mailing Address

Metropolitan Utilities District

7350 World Communications Dr.

Omaha, NE 68122-4041

Payment Drop Box

Drop your check, money order or cash payment in the drop box at:

M.U.D. Operations Center Entrance, 3100 S. 61st Ave., Gate 1

Customers can also pay their M.U.D. bill at any Walmart location using Walmart Pay. For a complete list of payment options, visit our Ways to Pay page.

You may contact us by completing the form below