Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Preparing for Spring

With spring arriving, you might be getting prepared to turn on your sprinkler system. To conserve water, make sure your sprinkler heads are in working order and directed on your lawn and not on sidewalks and streets. Having a remote Rain Sensor shut-off device is also a good way to conserve water. Metropolitan Utilities District is offering a $50 rebate on any rain sensor device installed by a licensed lawn sprinkler contractor. To find out how to qualify, visit http://www.mudomaha.com/water and click on the water rebate.

When planting trees or shrubs, always call 8-1-1 at least two business days before you dig! This is a free service and all utilities will be located and marked in your yard. If planting near a gas meter, keep shrubs trimmed so meter readers have access to read the dials on the meter.

Sprucing up around the outside of your house? It is ok to paint your gas meter, however please be careful to not paint over the dials. We must have access to read the dials at all times.

For more information about lawn and plant care, visit http://water.unl.edu/landscapes/lawncare.