Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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What should I do if a contractor contacts me regarding a sewer lateral inspection?

M.U.D. currently has contracts with Backlund Plumbing and Roto-Rooter to perform sewer lateral inspections. It is possible one of these two contractors will call to schedule an inspection. These two companies will also be placing orange information tags on homes where inspections are needed. Please remember, these inspections are free of charge so our contractors will not attempt to charge any residents or up sell any of their other services while doing work for M.U.D.

If you have any questions or concerns when contacted by Backlund Plumbing or Roto-Rooter or if any other contractor contacts you on behalf of M.U.D., immediately call us at 402.554.6666 prior to letting anyone inside your home.