Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More
Metropolitain Utilites District
I want to:

Smell Gas? Leave Fast.

Find out more

Only tap water delivers

safe and clean

Find out more

Updating infrastructure in the community

for a sustainable future

Find out more
Smell gas? Leave Fast. Then call 402.554.7777 or 911
child's hands washing apple
construction ahead sign


Water main off

Water is off on Lafayette St., 85th to 88th Sts., to replace a hydrant. Service should be…


Response to Fire Marshal Report

Response to Nebraska State Fire Marshal's report regarding the Old Market fire.

Self-service portal updated

Due to site updates to the self-service options, you will need to reset your password on the…

Energy Pledge Hotline Open: 402.504.7100

Customers who receive State of Nebraska Energy Assistance Funds may now call 402.504.7100 to…

Scam alert

Some M.U.D. customers have received calls from people attempting to collect payment. Please do…


Water Quality Report
Go Paperless