Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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Customers have the option to enroll in paperless billing through MyAccount. Log into MyAccount and a page will pop up to ask if you want to enroll in paperless billing. You will receive an email confirmation upon enrollment. If you do not have MyAccount access, visit https://myaccount.mudomaha.com/ and click the “New User Registration” link to set up access. For more guidance, click “Help” on the bottom of the page.