Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More
Metropolitain Utilites District
I want to:

Your M.U.D. Board of Directors

As a political subdivision of the State of Nebraska, the Metropolitan Utilities District is governed by a board of seven directors, elected by our customer-owners. Board members serve six-year terms.

The board meets monthly at the District’s downtown headquarters at 1723 Harney Street unless otherwise noted. All meetings are open to the public and advertised on our website and in the Omaha World-Herald. Draft agendas and memos are posted on our website at board meetings prior to the meetings and approved documents are posted after the meetings.

Committee meetings are generally held the first Wednesday of the month starting at 8:15 a.m. During these public meetings, the board members ask questions and discuss items on the agenda with the District’s management team. The board acts on items at the regular board meeting that follows at 9:00 a.m.

The board has 10 standing committees, including:

  • Construction and Operations;
  • Accounts, Expenditures, Finance and Rates;
  • Judiciary and Legislative;
  • Services and Extensions;
  • Personnel;
  • Marketing/Consumer Information;
  • Insurance and Pensions;
  • Security and Safety;
  • Audit; and
  • Governance.

Information about board members, including photos and contact information, can be found on our website under the “Our Company” tab at:  board of directors.