Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Notice to rental property owners

Attention: Rental Property Managers

As of December 1, 2012, the District implemented a new authorization form required for all property managers.

The form, “Authorization to Allow Management Company to Establish and/or Terminate Gas and Water Services on Behalf of Property Owner,” will help ensure our commitment to customer privacy and maintain the integrity of account information.

Initially, we will require signatures from your newly-contracted owners; however, by April 1, 2013, a comprehensive list of all existing owner signatures will be required. We suggest collecting those signatures as soon as possible.

Please call Customer Service at 402.554.6666.