Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Why is chromium in the news?

On December 20, 2010 the Environmental Working Group (EWG) released a report on the presence of hexavalent chromium (Cr-6) in 35 cities throughout the country. The District currently monitors for total chromium, which includes the most commonly found forms of the element, Cr-3 and Cr-6. The EWG reported the drinking water in Omaha contained 1.07 micrograms per liter (parts per billion, ppb). One part per billion corresponds to 1 minute in 2,000 years or 1 penny in $10 million.