Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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What is the Cr-6 level in Omaha’s water?

The District monitors total chromium in the drinking water on a monthly basis. The tests are performed by the District’s certified laboratory as well as Nebraska Department of Health & Human Services. The levels vary between less than 1 parts per billion (ppb) to 7.1 ppb throughout the year depending on source water.

To see the latest Water Quality Report, visit the Water tab.