Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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How is my budgeted amount calculated?

Your initial monthly budget payment will be the total of the previous 12 monthly bills at your current residence plus your current account balance divided by 12. On your Budget Billing anniversary date, your payment will be entirely recalculated by adding the total of the previous 12 months' actual bills at your current residence to your current account balance and dividing by 12.

Budget plan increases:

We review the last 12 months of history, project out for weather (degree days and precipitation) and also any known or anticipated rate increases for gas, water and sewer. We are a billing agent for several different cities and take into account their sewer rates for the budget plan. Currently, budget plan increases are primarily due to sewer rate increases.