Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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How is M.U.D. performing sewer lateral inspections?

M.U.D. is currently using several contractors to visually inspect sewer laterals. One type of contractor inserts a small camera into a home’s sewer lateral and pushes the camera from the home to the city’s mainline sanitary sewer. The camera is typically inserted into the sewer lateral through a basement cleanout, rooftop vent pipe, or floor drain.