Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
I want to:

Is chloramine safe?

Yes. Chloramines have been used safely in the U.S. and Canada for many years. EPA recommends chloramines as a disinfectant. If not for disinfectants, disease-causing organisms such as typhoid and cholera could be carried in your drinking water.


  • Pregnant women
  • Children and infants
  • People on kidney dialysis
  • People on low-sodium diets
  • People with diabetes
  • Warm-blooded pets (dogs, cats, birds, pigs, etc.)

Chloraminated water is safe for all warm-blooded* animals, including humans, to drink because the digestive process neutralizes the chloramine before it reaches the bloodstream. In fact, consumers in cities with chloraminated water report the water tastes better because it has less of a chlorine odor or taste. Chloraminated water also is safe for bathing, cooking and all uses we have for water every day.

*Chloraminated water is NOT safe for cold-blooded animals