Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Are there any special precautions people with cancer or AIDS should take before drinking/using M.U.D. water?

Immuno-compromised people-such as those with cancer undergoing chemotherapy, people with HIV/AIDS or other immune system disorders, some older adults and infants-may be particularly at risk from infections. These people should get advice about drinking water from their health care providers. For more information, contact the EPA Safe Drinking Water Hotline, 800.426.4791 or go to their website, (www.epa.gov/safewater).