Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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We're Mobile!

mobile phone, my account

Account access and online bill pay are now easier than ever! Our mobile website is available for all cell phone devices (tablets not included). Besides viewing your account and paying your bill, you can:

  • Look up construction projects in your neighborhood;
  • Check for job openings;
  • Find contact numbers for departments;
  • Read the latest alerts and news, and
  • Find us on social media.

If you need the regular website view, just select the option for “full site” on the page.