Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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Executive Team

Scott L. Keep

Secretary to the Board
36 years with M.U.D.


Ron Reisner

Senior Vice-President
Chief Operations Officer
35 years with M.U.D.


Ronald E. Bucher

Senior Vice-President
General Counsel
24 years with M.U.D.


Mark E. Doyle

Senior Vice-President
Chief Information Officer
5 years with M.U.D.


Debra A. Schneider

Senior Vice-President
Chief Finance Officer
5 years with M.U.D.