Emergency Hotline:


24 hours a day / 7 days a week

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Metropolitain Utilites District
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Do you service appliances or sell parts?

Our service technicians will inspect and repair gas appliances (gas water heaters, ranges, dryers, furnaces, outdoor gas lights and space heating equipment) on a Time and Material (T&M) basis. Select services, such as cleaning pilots and adjusting burners on gas appliances are also on a T&M basis.

We do not sell parts for appliances.

Note: Warranty on labor is limited to 30 days from the date of the original call. Warranty on parts is limited to that provided by the manufacturer.

For details on gas appliance services and price quotes, call 402.554.6666.