Emergency Hotline:


24 hours a day / 7 days a week



24 horas del día / 7 días de la semana (24/7)

What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.


Las fugas de gas, el olor a gas, las tuberías de gas dañadas, los síntomas de monóxido de carbono y roturas en las tuberías principales de agua son consideradas emergencias.

Si huele a gas, NO trate de localizar la fuga/escape. Al contrario, abandone la casa o el edificio inmediatamente. No utilice los interruptores eléctricos, electrodomésticos, luces, teléfonos o equipos móviles, ya que una carga eléctrica podría provocar una chispa. Una vez que se encuentre en un lugar seguro, entonces llame a la línea directa de emergencia de M.U.D. al 402.554.7777 o al 9-1-1.

Si alguien tiene síntomas de envenenamiento causados por el monóxido de carbono, llame al 9-1-1 inmediatamente. Los síntomas son como los de la gripe/catarro.

Si tiene una emergencia relacionada con el agua, llame al 402.554.7777. Nuestro personal está listo para ayudarle, 24/7. Cuando dude o crea que hay una emergencia, llámenos de inmediato.

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Natural Gas

The Metropolitan Utilities District is the fifth largest public gas utility in the country providing clean, efficient natural gas to more than 235,000 gas customers. Natural gas is an economical, safe, colorless and odorless gas. For easy detection, we add a harmless chemical to give gas a…

Compressed Natural Gas

Natural gas is a domestic resource in abundant supply that can help the United States reduce its dependence on foreign oil. About 98 percent of the natural gas we use comes from right here in North America. Conversely, 70 percent of the oil we use is imported. Every gallon equivalent of natural gas…

Natural Gas Safety

What to do if you smell natural gas Get everyone out of the building or area. From a safe location, call us at 402.554.7777 or 911 from a phone not located in the building. There is no charge to check gas leaks! If you smell an odor or know there is a damaged gas line, do not use any matches,…

Liquefied Natural Gas

LNG is a clear liquid that is odorless, colorless, non-corrosive and non-toxic. LNG is natural gas that has been super cooled to a liquid at -260°F (-162.2°C). LNG reduces its volume by more than 600 times, making it more practical for storage and transportation. Before LNG can be used as a fuel,…

Public Natural Gas week

October 4-10 is Public Natural Gas Week, a time when communities give recognition to one of their most valuable community assets, their publicly owned gas utility. Metropolitan Utilities District is the fifth largest public gas utility in the United States! There are about 1,300 natural gas…

M.U.D.'s natural gas vehicles

Omaha World-Herald editorial The car's a real gas. An important fuel of the future is on its way to the Omaha area, thanks to the efforts of the Metropolitan Utilities District. A $2.3 million federal grant won by the utility will allow it to construct two compressed natural gas filling stations…

Running on natural gas

By: Ross Boetcher, Omaha World-Herald Nebraska's first compressed natural gas filling station opened to the public Friday, a step in making the alternative fuel available to metro-area consumers and establishing Interstate 80 as a route for automobiles powered by natural gas. Two additional…

M.U.D.'s natural gas project

Omaha World-Herald editorial Diversify the mix The Metropolitan Utilities District is plowing ahead on its plans to bring compressed natural gas (CNG) fueling stations to the Omaha area. Two stations are expected to open in June, thanks to a low-interest state loan. The Nebraska State Energy…

Form: Natural Gas Range Rebate

Download: Natural Gas Range Rebate

Natural Gas Range Rebate

Download: 2022 Residential Gas Range Rebate_0.pdf (200.37 KB)