M.U.D. customers are reporting an increase in scammers threatening to disconnect utility services and demanding payment. There are reports of fraudulent emails, calls, texts and social media posts.
Beware of scams asking for personal information or immediate payment, and never click on suspicious links or attachments.
As a reminder, all M.U.D. employees carry photo ID cards. If someone comes to your door claiming to be with the gas or water company:
- Ask to see their M.U.D. photo ID.
- If you have questions or want to confirm the purpose of a worker at your door, call Customer Service at 402.554.6666.
- If the person is unable to produce valid ID or if you feel threatened, do not let the person in and call the police.
- Remember, M.U.D. does not collect money from customers at their homes or businesses.